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CallEndorse accounts

Capabilities

Four specialised units. One accountable agency.

Every engagement is scoped to your policy manual, escalation matrix and reporting cycle before the first account is worked.

01

Collections & Remedial Management

Field and phone recovery on delinquent accounts, from early-stage reminders to written-off portfolios — with disciplined follow-through and complete documentation on every contact.

  • Skip-tracing
  • Promise-to-pay monitoring
  • Restructuring intake
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02

Housing Foreclosure

End-to-end remedial handling of housing loan accounts: workout offers, notarial demand, extrajudicial proceedings, consolidation and turnover of the acquired asset.

  • Workout offers
  • Extrajudicial filing
  • Asset turnover
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03

Auto Recovery & Repossession

Locating, securing and surrendering financed units under lawful process, with chain-of-custody records, condition reports and photo documentation at each step.

  • Unit location
  • Voluntary surrender
  • Chain of custody
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04

Property Search & Credit Investigation

Asset verification, title and property search, employment checks and credit background work that give your remedial committee hard facts before it decides.

  • Title verification
  • Asset search
  • Employment checks
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Engagement model

From endorsement to remittance

  1. STEP 01

    Endorse & assess

    Accounts received through your secure channel are validated, deduplicated and profiled against recovery likelihood within 24 hours.

  2. STEP 02

    Engage & negotiate

    Trained officers contact borrowers under fair-collection conduct rules and structure payment arrangements that actually hold.

  3. STEP 03

    Execute remedies

    Where negotiation fails, foreclosure, repossession or legal referral proceeds on schedule with full documentary support.

  4. STEP 04

    Report & remit

    Transparent cycle reporting and prompt remittance, backed by an audit trail your compliance team can reconcile line by line.

Scope & SLAs

What to expect once accounts are endorsed

Timelines are agreed in writing at onboarding. Reporting formats and escalation contacts are configured to match your institution's internal workflow.

Endorsement acknowledgement
Within 4 hours
Initial account profiling
Within 24 hours
Status reporting
Per agreed cycle
Payment remittance
Within agreed terms

Ready to scope an engagement?

Send the portfolio details and we will reply with a workplan within three working days.

Endorse accounts